Privacy Notice

This notice describes how Broker★Agent Advisor handles information on this website. Privacy questions and requests: contact@brokeragentadvisor.com.

What you give us, and who can see it

Private by default. Your application, the reference you name and your interview answers are private. They are used to review your application and prepare your profile and are not shown in the public directory.

  • Application: your professional category and role, experience and transaction figures, your name, email, phone, company, title and association, your address, licence or registration details and any professional-conduct answers with your explanation, and your typed name and confirmation.
  • Reference: the name, email, phone, company, state, category, role and relationship of a manager or professional peer you name. Give details only of a person who agrees to be contacted.
  • Account: the email you sign in with.
  • Interview: the text you type. You review it before it is saved, and earlier versions are kept with your record.
  • Messages to us: the contact page collects your name, email, subject and message and sends them to contact@brokeragentadvisor.com.

What can become public. A directory listing is prepared privately and shown publicly only after you review and approve it. It can show the public contact details, links and photo or logo you chose, your display name, category, company and role, office city and the profile content you approved. Private answers, signatures and confidential reference responses are not part of the listing.

Reviews of listings

Directory listings can receive ratings and written reviews from other people. A review is shown publicly only after we approve it. The public review shows the reviewer's name (or “Anonymous”), date, score and comment, not their email address or IP address. We store the reviewer's submitted name and email, IP address, rating, comment and date, and the listing owner and our administrators can receive notices about new reviews.

Payment, email and the services we use

  • PayPal. You approve the reservation payment and the monthly subscription on PayPal's own screens with your PayPal account. PayPal charges the $97 and the later $27 payments, and PayPal's privacy statement applies to what PayPal collects.
  • What this website stores about a purchase: an order and a subscription record (amounts in US dollars, dates, status and refunds), the PayPal subscription and transaction identifiers, a link to your application and market request, and the preferred area you entered (state, city or community, optional nearby communities, ZIP codes and a short description, with its history). You can see your order and subscription in your account, and authorised staff can see them in the store administration.
  • Email. We email you when your order is processed or completed, when a monthly renewal is processed or completed, and if your subscription is cancelled. These emails come from, and replies go to, system@brokeragentadvisor.com, and are sent through Google's Gmail service (Google Privacy Policy). PayPal also emails its own receipts. We also receive a notice of each new order.

Cookies and similar technologies

This website uses WordPress and WooCommerce cookies and browser storage so that you can sign in, stay signed in, and use a cart and checkout. WooCommerce's order attribution feature is also active: it records how you arrived at the site (for example the referring website or campaign) and the pages you view during a visit, and attaches that to an order you place. Pages on this site also load scripts from Automattic services used by WordPress, Jetpack and WooPayments, including stats.wp.com; those services receive your browser's request when the script loads. See Automattic's privacy policy. Your browser settings let you block or delete cookies, but signing in and checking out need them.

Voice answers

When voice answering is available, you can record an answer instead of typing. The recording (about 2 minutes and 8 MB at most) is checked on our server and, only when you press Convert to text, sent over the internet to OpenAI's audio transcription service to be turned into text. This website deletes its temporary copy of the recording when the request ends. The text that comes back is kept privately with your record until you review and confirm your own corrected version, and we keep small counters (your application reference, the day, and a scrambled form of your connection address) to limit abuse. OpenAI describes how it handles data sent to its API in its data controls documentation and its privacy policy. You can always type your answer instead.